Privacy Policy

Introduction

File North Carolina Org (“we,” “us,” or “our”) is committed to protecting the privacy of individuals and businesses (“you” or “your”) who use our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit filenorthcarolina.org or interact with our business formation, registered agent, compliance monitoring, and related filing services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

Information We Collect

Information You Provide Directly

We collect information you voluntarily submit when you create an account or request our services, complete online forms or questionnaires related to business formation, contact us via email, phone, or our contact form, or subscribe to compliance alerts or communications.

This information may include: full legal name, business name, email address, mailing address, phone number, business entity type, and any documents you upload for filing purposes.

Automatically Collected Information

When you visit our website, we or our service providers may automatically collect your IP address and browser type, pages visited and time spent on pages, referring website URLs, and device type and operating system.

This data is collected via cookies and similar tracking technologies solely to improve site performance and user experience.

Information We Do Not Collect

We do not directly collect payment card numbers, bank account information, or government-issued ID numbers through this website. Payment processing is handled by a third-party payment processor and is governed by their privacy policy.

How We Use Your Information

We use the information we collect to:

Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You may disable cookies through your browser settings; however, some features of our site may not function properly without them. We do not use cookies to track you across third-party websites for advertising purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. Filing records and correspondence may be retained for a minimum of seven (7) years in accordance with standard business recordkeeping practices.

Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will promptly delete it.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of our services after such changes constitutes your acceptance of the new policy.